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Individual information protection policy

  • "Tashu~", the individual information protection policy for civil public bicycle system

  • "Tashu~", the individual information protection policy for civil public bicycle system All individual information handled by Tashu is collected, possessed and processed under the pertinent laws and regulations or consent of information subject. The Act on Protection of Individual Information of Public Institutions presents the general norm on handling the individual information and "Tashu~" is to handle the individual information that is collected, possessed and processed in accordance with the provisions of such laws and regulations legitimately and appropriately for protecting the rights of people and appropriate performance of public affairs.

    Following is the explanation on collecting the individual information and protecting the individual information of users on "Tashu~", the civil public bicycle system.

      1. Categories of collection for individual information
      A. "Tashu~", the civil public bicycle system, collects the following individual information when initially subscribing for membership, renting and returning via mobile phone for the membership subscription and consulting, bicycle rent and return, and service charge payment. [When subscribing for membership with certified real name]
    • Required information: Name, resident registration number, ID, password, mobile phone number, address and others
    • Options: T-Money card number, card number and others
    • B. During the service facilitating process, following information could be automatically generated and collected.
    • IP Address, cookie, date and time of visit, service record, and defective record
    • C. Following payment is can be collected in the service use process.
    • Transportation card: T-Money card number, card number and others
    • When paying through the mobile phone: Mobile phone number, communication companies, payment approval number, resident registration number and others

    • 2. Collection and purpose to use the individual information
      A. Performance of contract on service provision, settlement of charge following service provision, bicycle rental and return, service fee payment, forwarding billing statement and others, personal certification, purchase and charge payment, charge collection and others
      B. Membership management
      Personal confirmation following the service use of membership system and restricted personnel confirmation system, personal identification, prevention of illegal use of defective member and prevention of unauthorized use, confirmation of intent to subscribe, subscription restriction, confirmation of consent by legal guardian when collecting the individual information of child less than 15 years of age, confirmation of the legal guardian in later time, conservation of record for dispute adjustment, disposition of complaint, disposition of civil service, delivery of notices and others
      C. Development of new service and facilitating in marketing and publicity
      Provision of new service development and tailored service, provision and publicity of service following the statistical characteristics, confirmation of service effectiveness, event and information provision, provision of opportunity to participate, find out the linkage frequency, and statistics on service use of member

      3. Holding of individual information and service period
      The individual information of user shall be destroyed within 7 days once the purpose of collection and its use of individual information are accomplished.
      However, for the following information, it shall be conserved during the period specified with the following cause.
      A. Cause to hold information under the internal policy
    • Record of illegal use
    • Cause of conservation: Prevention of illegal use
    • Period of conservation: 1 year
    • B. Cause to hold information under the pertinent laws and regulations
      In the event that it is needed to conserve under the provisions of pertinent laws, including the Commercial Act, the Act on Consumer Protection in Electronic Commerce, etc. and others, the member information shall be kept during certain period set forth under the pertinent laws and regulations. In this case, the information kept shall be used only for the purpose of conservation and the conservation period is shown as follows.
    • Record on visit
    • Cause of conservation: Telecommunication confidentiality Protection Act
      Period of conservation: 3 months
    • Record on personal identification
    • Cause of conservation: Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.
      Period of conservation: 6 months
    • Record on consumer discontent or dispute disposition
    • Cause of conservation: Act on Consumer Protection in Electronic Commerce, etc.
      Period of conservation: 3 years
    • Record on supply of proceeds payment, monetary goods and others
    • Cause of conservation: Act on Consumer Protection in Electronic Commerce, etc.
      Period of conservation: 5 years

      SUPPLEMENTARY
      The General Terms and Conditions shall be applicable from July 1, 2012.